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This site has no support desk, no form and no ticket queue. It is a free set of practice questions and study notes, not a company you hold an account with — and almost everything people want to ask about the RBT credential can only be answered by two organizations, neither of which is us.

The board owns your file: your eligibility, your 40-hour training record, your application, your fees, your renewal dates. Pearson VUE owns your appointment. Both are one click away below, and either can tell you about your own case what no third party is in a position to tell you at all.

The rest of this page is the other half of it: what this site refuses to print, and what happens to a page here that turns out to be wrong.

Where to take what

Five things people ask about the RBT, and the desk each one belongs to.
What you haveWhere it belongs
Your eligibility, your application, your fees, your recertification cycleThe board — bacb.com. Your certificant account, your training record and your renewal dates live there and nowhere else. No third party can read them, and none has standing to interpret them for you.
Whether a particular training course or employer makes you eligibleThe board, and only about your own file. A wrong guess here costs an application cycle, which is why this site will not make one.
Scheduling, rescheduling, identification, anything about the test center itselfpearsonvue.com, reached through your BACB account. Those rules vary by country and by center and they change; your confirmation email and the administrator's own pages govern, never a third-party summary.
What is actually on the exam — the six areas, the item counts, the 43 tasksThat is what this site is for: the study guide ranks the areas by the board's own published item counts and the task list enumerates all 43 tasks. The outline itself is a free download on bacb.com; read it.
Clinical or procedural direction for a real clientYour supervisor, and the client's written behavior plan. For the exam you have to recognize and describe a procedure; on shift you run it as it is written and under the direction of the person supervising you.

Every row above is somebody who can see your file or your appointment. That is the whole reason the routing matters.

What happens when a page here is wrong

  1. The claim is checked, not the page

    A suspected error is checked against the primary document — the Handbook, the Test Content Outline, the Ethics Code — and never against what this site already says. Self-consistency is not accuracy, and a site that audits itself against itself will keep any mistake it started with.

  2. A confirmed error is rebuilt out, not patched over

    A miskeyed question is re-keyed or pulled from the bank; a wrong sentence is rewritten with the source it should have carried in the first place. The site is regenerated from its sources rather than edited in place, so a correction lands on every page the claim appeared on instead of the one somebody noticed.

  3. What cannot be confirmed either way comes out

    When a detail exists only in somebody's summary and in no board document, it is deleted rather than kept behind a hedge. A page that is quieter and correct is worth more to you than a page that is complete and half-sourced.

What this site will not print

Nothing is collected about you here either — no account, no analytics, no cookie, no mailing list, nothing to unsubscribe from. The privacy policy is the short document that says so item by item, and who writes these pages and which four board documents they are built from is on the about page.

Next step

Meanwhile, the practice bank is open

Ninety questions with an explanation on every one. No account, nothing stored.